Sunday, May 19, 2013

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Troubleshooting Video

Posted By: Dileep on Sunday, May 19, 2013

Symptom

Possible solution

Some video files do not play.

Your file may be corrupt or in an unsupported format. Open the video file in a video editor, and then resave the file in a supported format.

Codec error messages appear when I play certain video files.

Open the file in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs.

  • If the correct codec is available, the file will play. Note that you must be connected to the Internet to download the codec file.
  • If the correct codec is not available, check to see if there is an update available for Windows Media Player.
    For more information, open Windows Media Player Help, and then search the online Help for codec.

Error message: Files Needed To Display Video Are Missing or Corrupt.
  1. Click the Windows Start Button, right-click Computer, and then select Properties.
  2. Under Tasks, click Device Manager.
  3. Click the plus sign (+) next to Sound, video and game controllers.
  4. Right-click TV tuner (select models only) and then select Update Driver Software.
  5. Select Search automatically for updated driver software.
  6. Follow the instructions to update the driver.
  7. If prompted, restart the computer.





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