Sunday, May 19, 2013

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Troubleshoot Keyboard and Mouse

Posted By: Dileep on Sunday, May 19, 2013

Symptom

Possible solution

Keyboard commands and typing are not recognized by the computer.

Turn off the computer , reconnect the keyboard to the back of your computer, and then turn on your computer.

Keyboard Print button does
not work.

 Use the Print menu item in the program (usually located on the File menu).

Wireless keyboard does not work or is not detected.
  • Ensure the keyboard is within the range of the receiver.
  • Replace the batteries in the wireless keyboard.
  • Refer to the documentation that came with the keyboard.

Wireless mouse does not work or is not detected
  • Ensure the mouse is within the range of the receiver.
  • Replace the batteries in the wireless mouse.
  • Refer to the documentation that came with the mouse.

Cursor does not respond to mouse movement.

Restart your computer using the keyboard:

  1. Press the Alt and Tab keys on the keyboard at the same time to navigate to an open application.
  2. Press the Ctrl and S keys on the keyboard at the same time to save your changes in the selected application (Ctrl+S is the keyboard command for Save on most — not all — applications).
  3. After saving changes in all open applications, press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu.
  4. Use the arrow keys to select the Arrow button next to the Lock button. Select Shut Down, and then press
    the Enter key on the keyboard.
  5. After the shutdown is complete, reconnect the mouse connector to the back of your computer, and then turn on your computer.

Cursor responds slowly to mouse movement.
  • Use a mouse pad or other rough surface under the mouse.
  • If you have a rollerball mouse, clean the roller ball.

Cursor does not move using the arrow keys on the number key pad.

Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys on the number key pad.

Optical mouse does not track cursor well.

Place the mouse on a mouse pad or white sheet of paper, or gently wipe the light sensor lens on the bottom of the mouse with a lint-free cloth (not paper).

Cursor moves too fast or too slow.

Adjust the cursor speed:

  1. Click the Windows Start Button, Control Panel, Hardware and Sound, and then Mouse.
  2. Click the Pointer Options tab.
  3. Adjust the Motion slider toward Slow or Fast to decrease or increase the speed at which the pointer (cursor) responds to mouse movement.
  4. Click OK.





2 comments:

  1. AnonymousMarch 28, 2019 at 11:11 AM

    How to Choose the Wireless Keyboard and Mouse There’s absolutely no doubt that a Wireless Keyboard and Mouse provide more liberty, no matter whether if it’s used for work, research or home users. But before buying a pair you need to be aware of something about it. Usually, the transmission range of the infrared keyboard and mouse is just two meters, but with its cheap price, it’s suitable for entry-level home users who need wireless control within two meters.

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